Drop/Add by Touchtone Telephone

On February 18, 1991, a voice-response system was installed that allowed students to process their own drop and add requests by touchtone telephone. Neither closed courses nor overload hours could be added using the system, and the system was protected from misuse by requiring student ID numbers and personal security codes. The personal security code was printed on the preliminary schedules mailed to students. About fifty thousand calls were recorded in the first semester of use.

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  • Title Drop/Add by Touchtone Telephone
  • Author
  • Keywords Drop/Add by Touchtone Telephone
  • Website Name Volopedia
  • Publisher University of Tennessee Libraries
  • URL
  • Access Date July 26, 2025
  • Original Published Date
  • Date of Last Update October 7, 2018